Thank you for shopping at Applewarp! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Return Policy below.
1. Eligibility for Returns
a. Timeframe: You may return items within [30] days of receipt for a full refund or exchange. Items must be returned in their original condition and packaging.
b. Condition: To be eligible for a return, items must be unused, undamaged, and in the same condition as received. Items must also be in their original packaging, including any tags, labels, and accessories.
c. Non-Returnable Items: Certain items are non-returnable, including but not limited to:
- Gift cards
- Customized or personalized products
- Clearance or sale items (unless otherwise stated)
2. How to Initiate a Return
a. Request: To initiate a return, please contact our customer support team at [support@applewarp.com] with your order number and reason for return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning your item.
b. Return Shipping: You are responsible for the cost of return shipping unless the item is defective or was received in error. We recommend using a trackable shipping service or purchasing shipping insurance to ensure your return is received.
3. Refunds and Exchanges
a. Refunds: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow [7-10] business days for the refund to appear on your account.
b. Exchanges: If you would like to exchange an item for a different size or color, please indicate this in your return request. We will process the exchange once we receive the returned item and issue a new order for the replacement item.
c. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within [7] days of receipt. We will arrange for a replacement or issue a full refund, including return shipping costs.
4. Final Sale Items
Certain items marked as “Final Sale” are not eligible for return or exchange. These items will be clearly indicated on our Site.
5. Contact Us
If you have any questions about our Return Policy or need assistance with a return, please contact us at:
Applewarp
Email: [support@applewarp.com]
6. Changes to This Policy
We may update this Return Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Thank you for shopping with Applewarp. We appreciate your business and look forward to serving you again!